Prescriptions

Methods of ordering your Repeat Prescriptions

  • Via the NHS App – Owned and run by the NHS, the NHS App is the most simple and secure way to access a range of NHS services on your smartphone or tablet. The NHS App is available now on iOS and Android.
  • NHS Online Login – You can view your current repeat medication and order the items you require. This is for patients who have a NHS login.
  • SystmOnlineClick here to use our online system
  • By repeat slip or on paper – You can drop your repeat slip in the prescription box
  • We have a dedicated prescription telephone line for patients who are over the age of 70 years or housebound. To use this ordering line please contact the practice on 01287 650430 between the times of 10am to 12noon and 3pm to 4pm.

When will my prescription be ready?

Please allow 3 working days for the prescription to be checked, printed and signed.

Prescription Queries

If you have any queries regarding your prescription, please contact the practice on 01287 650430 after 2pm and ask to speak to one of the prescription clerks.

Good Medication Management is Important

Please preempt ordering prescriptions to avoid medication running out.

Order your prescription when you have 5 to 7 days worth of medication left.

It is good practice that repeat medication is regularly reviewed so that you get optimum care. Please make note of the review date and make an appointment to see the doctor.

If you are going on holiday you should take a list of your medication with you. Ensure you have enough medication to cover your holiday. Some countries also need a doctor’s letter to explain the medication. Check with your travel agent.

If you have elderly relatives, ensure that they have an adequate supply of their medication.

HRT Pre-Payment Certificate

From the 1 April, the Government is launching the HRT Pre-Payment Certificate (PPC) to reduce prescription costs for women receiving Hormone Replacement Therapy (HRT).

The HRT PPC will be available to buy in one single payment online at www.nhsbsa.nhs.uk/hrt-ppc, or in-person at some pharmacies. You can call 0300 330 2089 for help and support.

Before buying an HRT PPC, you should check if:

Medication Reviews

Repeat Prescriptions are reviewed at least once a year by a doctor, nurse or pharmacist. You may be asked to attend for blood tests or a review of your condition in person or by telephone. If you have any queries about your medication please discuss this with the doctor or practice pharmacist.

Prescription charges

These charges apply in England only.   In Northern Ireland, Scotland and Wales prescriptions are free of charge.

  • Prescription (per item): £9.65
  • 3-month PPC: £31.25
  • 12-month prepayment certificate (PPC): £111.60

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.

Useful Information

Please do not order a repeat prescription more than seven days before it is due as the prescription cannot be processed. If you have a reason to require your medication earlier, please make sure to tell us to avoid disappointment.

Each drug has two names; the generic and the brand name. Where possible, we use the generic name because this is usually much cheaper for the health service. Due to this, you may notice a change in colour, shape or size of your drug. Do not be concerned by this, you are still receiving the same drug of the same quality, it is only the appearance that has altered. Talk to your pharmacist if you have any questions about this.

Please book your medications review appointment at least ten days before your medication runs out.

What to do with old medicines

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.